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Safety shapes how Zing is designed, from how drivers join the platform to what passengers see before pickup.

Every part of Zing is shaped around passengers and drivers feeling secure. Here is where that starts.

Driver applications are reviewed

Drivers go through an application review before they can go online and receive ride requests.

You see who is coming

Passengers see their driver and vehicle details before pickup, so you know which car to look for.

Share your trip

Send your trip progress to someone you trust while you travel.

Planned

Help when you need it

A clear route to the Zing team from inside the app if something does not feel right.

Planned

Feedback after every trip

Passengers and drivers can tell us how a trip went, helping keep standards high on both sides.

Planned

Specific safety features and policies will be published in full before launch. Items marked as planned are still being finalised.

Simple practices that help any journey go smoothly. These are general guidance, not Zing policy.

For passengers

Check the driver and vehicle details in the app match the car that arrives.
Wait for your ride somewhere well lit and safe.
Sit where you feel comfortable and wear a seatbelt.
Tell someone you trust where you are going.

For drivers

Confirm the passenger's name before starting the trip.
Keep your vehicle and documents up to date.
Follow the route and the rules of the road.
End a trip early if you ever feel unsafe, then contact Zing.

If you have a safety question or concern, contact us. During development, the contact form is the best way to reach the team.

Contact the team