Question 1

What is Zing?

Accepted Answer

Zing is a mobility platform that connects passengers with drivers. There is a passenger app for requesting rides and a separate driver app for drivers who have been approved to use the platform.

Question 2

Is Zing available yet?

Accepted Answer

Not yet. The passenger and driver apps are in development. Launch details, including where Zing will be available first, will be announced on this website.

Question 3

How can I hear about the launch?

Accepted Answer

Send us a message through the contact page and choose the enquiry type that fits you best. We will use it to keep you updated.

Question 4

How do I request a ride?

Accepted Answer

Open the passenger app, set your destination, check the trip details and request. Zing then looks for an available driver near your pickup point.

Question 5

Will I know who my driver is?

Accepted Answer

Yes. Once a driver accepts, you see their details and their vehicle details in the app before pickup.

Question 6

How much will a ride cost?

Accepted Answer

Pricing has not been published yet. Full details will be shared before launch.

Question 7

Which payment methods will be accepted?

Accepted Answer

Payment options will be confirmed before launch. We will not list them here until they are final.

Question 8

How do I become a Zing driver?

Accepted Answer

Register in the driver app, submit your vehicle information and any requested documents, and wait for your application to be reviewed. Once approved you can go online.

Question 9

What do I need to apply?

Accepted Answer

Final requirements will be published when driver sign ups open. They are expected to include a valid licence, a suitable vehicle and identity verification.

Question 10

Can I choose when I drive?

Accepted Answer

Yes. Approved drivers decide when to go online. Being online means you can receive eligible ride requests, though the number of requests depends on demand in your area.

Question 11

How much can I earn?

Accepted Answer

We do not publish earnings estimates. Commission and payout details will be shared with drivers during sign up.

Question 12

Does Zing do deliveries?

Accepted Answer

Deliveries are planned as a later addition to the Zing platform. They are not available yet, and details will be shared when the service is ready.

General

Passengers

Drivers

Deliveries

Questions,answered.